Customer Testimonials
Vid made my experience fantastic by being patient with me. He was very knowledgeable on the vehicles that I was looking at. This was my first time leasing and he guided me through the process and kept making sure I was comfortable. I want to thank Generation KIA for all that they did for me! I love my new car!
Cj was awesome. He did a nice job at being clear on expectations and reality of getting me the best deal. The dealship is also well maintained and great amenities
We had a fantastic experience with Vidit and Steven. They both helped us get the car we wanted and it was super fast and easy. Looking foward to going back . Thank you for everything !!!
Clean. Friendly. Knowledgeable of their products. Welcoming. Staff worked with us to get what we wanted for the price we could afford
Anthony Gonzalez, CJ and Steven help me with leasing my Kia shortage hybrid. They answered all my questions and was patient with me when I didn’t understand. Being this my first time leasing a car. I’m now driving my new car and loving it. I recommend anyone looking for a new vehicle go to Generation KIA, talk to guys😃
Everyone at generation Kia is so friendly and helpful. Ray g was so nice. second time coming here for a car. Wouldn’t go anywhere else
I was very impressed with CJ and his general manager. CJ was patient and very informative when helping me choose a car. The whole process was actually pretty quick . CJ sat with me in my car to help set it up and explain all of its features. I would definitely recommend the dealership.
Johann was very polite and respectful , was knowledgeable about the telluride and its features, and patient during financial process and reviewed features the car had and showed me how to use all aspects of the car.
I needed to take my time buying this car. I was undecided between 3 different makes. Noone at Kia Generation rushed or pressured me. Rickie, my salesman, was very patient and showed me every feature of the car! At 2 other dealerships that I went to they were no where near as thorough.
Beware, know what you are buying. Purchased a certified used 2022 Kia Carnival with a “clean” Carfax. Pushed me right away to leave a positive review, even prior to me driving off. Shady practice in itself. They cleaned it up nice when I went to pick it up, only to find overspray on the car. Was told it was from detailed…ceramic coating. They got it off the windshield, yet I couldn’t get it off the paint. Too, it to my body shop who had to wet sand it to get it off. Also was told by body shop that ...
I saw a used 2019 BMW X3 online on their dealership website. As I went to dealership I was approached by Ricky. I told him what I was interested in and he went right to work. We took the vehicle for a test drive and it was what I was looking for. A non pressure , very respectful, attentive person is what helped sell the car to me. It was a pleasure doing business him. I also want to thank Chris and Addie for their help in making this used car buying a pleasure. Thank you Gary Russo
My experience with Generation was excellent a friendly, informative staff and a wonderful sales person Patty All my needs were met and questions answered I would highly recommend Generation Kia
Nice environment, nice dealers and workers. No hidden fees, great cars and services. A good dealer.
The employees ate very nice and made the purchase very easy. We had a great experience.
Vadid and Steven and Peter were great!!! Very quick to get things done. No hassles and no strong arm tactics
CJ, Steven (Finance), the sales manager, and Anthony in service are absolutely amazing!! We have been a recurring customer for almost 10 years now. We are so happy to have bought a second new Kia from Generation! We will never consider any other dealership!
Sales rep Carlos Johnson, and Manager Anthony were outstanding! Very attentive and worked with me to get a great deal. Outstanding service from this dealership across the board. My favorite, most professional dealership I've dealt with by far.
I was very impressed with the people I dealt with. They were knowledgeable and professional.
Great dealership very easy to work with made everything a breeze. 10 out 10 would recommend
This dealership makes buying a car a dream. The salesman who helped us (CJ) was both knowledgeable and helpful. He took the time to explain all the features and how they work. Highly recommend them
This dealership was super clean and professional. Everyone there was friendly and a pleasure to work with. Would recommend to anyone looking for a KIA
I bought out the lease on my 2022sorento and the team of Karol Sanchez (sales) and Steven Galatea could not have made it any easier. No xx and they had me out and on my way in a very professional and expedient manner. Best dealership experience by far. Thanks to Karol and Steven for making my visit pleasant.
Very helpful, overall great service. Mansa and Steven were great. Clean and very professional dealership
Kia’s are great cars, but I had the pleasure to work with great people as well at the generational Kia in Bohemia
Johann was extremely helpful, pleasant and a pleasure to work with. Great experience at Kia
The sales person Karol Sanchez and General Manager Peter were extremely helpful. They gave me an excellent deal taking my old Kia and hooking me up with a new vehicle.
The dealership was quick to help me as soon as I walked in. My salesman, Johann, was very friendly and informative about the car I was looking to purchase. We went on a test drive and he showed me all the features of the car, which I ended up purchasing.
The staff is friendly and courteous. I don’t feel pressured to buy vehicles, service, or warranties that I don’t want or need.
My salesman johann from generation Kia was very knowledgeable and professional. Good experience for me
My experience was terrible! I was given wrong information and spent a ridiculous amount of my time for a transaction that should have been under an hour.
They had the car we wanted for my daughter’s birthday. The team was great to work with. No hassles - easy negotiations. Highly recommend
Everyone was wonderful from our sales manager Karol, to the manager Chris and to the financial manager Steve. We felt we truly got a deal of a lifetime and there was zero reason to go to any other dealership. Would highly recommend them to anyone who asks. I look forward to dealing with them for all of my maintenance on my new carnival.
Dealership was great to deal with thanks to Karol and Steven the finance manager. I will definitely recommend them to anyone looking for a Kia.
I had a great experience at Generation Kia. I walked in with a slight idea of what I wanted, and a few hours later drove away with a vehicle that really suited my needs. CJ in sales was excellent. He made the whole experience a positive one. Addie in finance was great too. She finalized the deal without any pressure. I enjoyed the whole process.
You have to work hard for the deal you want but in the end they work with you. Just be savvy on leasing when you go in. Ricky,sales guy, and Chris,sales manager, were top notch. Would recommend.
Worked with Mike LaRocca. Great job! Super happy with the outcomes! Thank you so much!
Generation Kia is a great dealership. Very knowledgeable kind and courteous.. always ready to help.
They were very accommodating. I would highly recommend their business. They made the process easy.
Very helpful and found exactly what we needed. They respond right away and made picking up the vehicle super easy
The staff were very helpful. They met my needs regarding payments and were very helpful in finding my perfect car!
Had the pleasure to work with the best team of people on sales. Got me into a brand new Kia Sportage PHEV same day! CJ, Steve, and Anthony Gonzalez were all super professional and catered to every question and concern I had about the process. Knowing I was in good hands throughout the whole process with a team who cared just as much as I did about everything went a long way to make sure I was over the moon happy with my new car! Thank you guys!
Very good experience. Vid was awesome. Chris made the deal happen and Abby took care of all the paperwork. Going to go back to get the wife one next
Had a pretty good experience. My sale representative, Johann, made the whole process very pleasant. I’ll say that I was a bit disappointed with the detailing of the SUV i purchased, wasn’t cleaned properly, some crayon marks from the previous owner were present, and even found a hard piece of chewed gum on center console. I was disappointed finding the stuff, but I won’t deny that i was rushing to get out of the dealership due to being quite tired after work, so I will give them the benefit of doubt. All in all, had a good ...
I had an overall positive experience purchasing my Kia seltos at generation Kia. Ray and Chris were very nice and accommodating.
Clean, the staff are all nice and the waiting area is comfortable. Looking forward to going back.
Upon entering the dealership the Greta was very pleasant the salesman who approached my wife and I very courteous the dealership area where you would sit down with the salesman was very organized the furniture the cleanliness of the entire showroom the staff was very pleasant conversation was very polite the business transaction went pretty smooth and it was a joyful experience
Salesman was professional and was not aggressive. He was helpful and easy to work with. The sales manager also was helpful
Johann was great he listened to all of our needs and walked us through the entire process. I recommend to everyone out looking for a new vehicle.
Had a wonderful experience at this dealership. The service by Mr.Murray was exceptional! I went in around 12:30 and left the same day with a new car! Quick and efficient!
Couldn't have asked for a better salesperson in CJ Johnson. I didn't think he would get it all done but he did. Definitely a great car buying experience. Thanks to CJ and his team!
I am very pleased with the purchase of my Kia. My sales person Ms Benedetto was very helpful. The manager Pete was the best manager I have ever dealt with. He is a keeper. I have leased or purchased 4 vehicles from Generation going back to your first dealership on 112 Patchogue. Thank you once again.
I don't know what has changed at this KIA dealership, but my husband and I used to think their service department was the best! Recently, though, their service is not even poor. It's non-existent. They don't even deserve 1 star. My Sorento has been in their service dept for 3 months. The engine died at 100,000 miles, same as my previous KIA, and they are "working on" making a decision whether to cover the replacement under warranty (for a common KIA issue) or to charge me over $11,000.00 to replace. That isn't even the worst part. I have ...
Clean showroom with large lot. Welcoming and knowledgeable staff. Did not feel overwhelmed by sales force.
Everyone at generation Kia or the best sales people I've ever dealt with in my entire life of purchasing cars The the car sales girl went way and beyond to help us. She explained everything about the vehicle and took her time. She never had an attitude in any way that showed impatience it showed frustration and just continued to help us as best as she could The manager was also wonderful. He answered all our questions and such a professional manner After having such a bad experience at another Kia I was so pleased with the business people ...
I had a great experience at Generation Kia! Johann did an excellent job walking us through the entire process, making it seamless and straightforward. John was friendly, knowledgeable, and available over the weekend to answer our questions, ensuring the car was ready by Monday morning within a tight three-day window. The dealership also let us drive with temporary plates while ours were on their way, and they even gave us two keys to use. Overall, we’re very happy with the service we received.
Friendly, clean, simple, easy, fast, hassle free, large selection, great location, service center is massive
I want to thank Marlon Millán (sales rep) and Steven Galarza (financial manager) both of them have made the process of buying my 1st car extremely easy, they made it possible for me to get approved to start driving my car right away can’t thank them enough. Highly recommend them two if you want your process to be easy and go by smoothly.
Ana helped me getting the car and delivery is fast recommend it to anyone purchasing remotely
Everyone was very helpful in making the lease process very smooth. Anthony and C.J. In particular helped me throughout the process from selecting the car to getting auto insurance.
Mansa was my sales agent, he listened and got me what I was looking for
Lou and Anna were both very helpful. Lou is super knowledgeable and easy to talk to. I liked his style. I am so happy to hear he was promoted to the Service Dept. I was disappointed with the delivery of my car. After giving the dealership more than 2 days notice I would have expected the car to actually be prepped and ready for me upon delivery. My car was not prepared at all. There are plastic coverings on almost every surface. My plates were installed with the screws half put in. Upon a scheduled pick up I was handed off ...
The whole car buying experience was smooth. From our salesperson to the managers. Great experience
Salesman was great. Really worked with us to get us a great price. Spent 5 hours buying a car from start to finish. This time should be reduced. Way too long.
Staff was very helpful in finding the right vehicle for me while not being pushy to make a sale. That's a plus for me. My salesperson Pierre Dupre was more then patient and is an asset to Kia. Pierre went above and beyond to assist. I will diffently be sending friends and family his way.
Pleasant and curious staff. Very welcoming as we arrived. Very informative. Would recommend to others
I've had nothing but positive experiences at Generation Kia. I just purchased a 2021 Kia Sorento with Ray Garcia in Sales and he made the entire experience easy and enjoyable. I would recommend working with him every time. I've also had the pleasure of working with Michelle in Service on past Kia's I've owned and can't say enough positive things about her. She really cares about helping the customer. Thank you for consistently great service.
My husband and I had a great experience at this dealership. Big Lou got the car we wanted to look at right away and made the whole experience enjoyable. We had a dinner to go to and they helped expedite the purchasing process so we could arrive to the dinner on time. Thank you, especially to Lou!
Patty helped us get the car we really wanted! She and the staff were a pleasure to work with.
Ana C and Addie were a true pleasure to work with. Honest, informative and no pressure.
Great experience with Karol at Generation Kia leasing my new SORENTO. I got the exact car I was looking for and they worked with me on the price and everyone at the dealership was very pleasant to deal with.
It was a pleasure to deal with Ana in Sales. She was very knowledgeable with the process of buying a new car. I love my car! Thank you Kia
What a great experience. The total process took 3.5hrs. Everyone knew what they were doing and got us in and out. Vid was a great help and I strongly suggest if you are looking for a new Kia you request him to help you.
Easy to work with. Very helpful and considerate. Provides many options and suggestions to get you the best deal for what you are looking for.
I was very pleased with my salesman Vid and how he was willing to give me a deal I was comfortable with. He was very kind and honest and that was important to me.
Friendly staff. Clean environment. Sales team excellent. Nice selection of vehicles. Parking is also accessible
I was very Happy with the way the salesman Mansa Murray was very informative he made my Experience at Genaration Kia Stress Free and Enjoyable!! Kudos to Genaration Kia..
The best auto dealership hands down! It's always about the customer and Generation Kia goes above and beyond to treat you not just as a customer, but like you are part of the Kia family. My family and I have purchased 4 Kia vehilces over that last 2 years and Peter Guy, Patty Benedetto, Addie Donahue and Ray Garcia, along with the rest of the Kia team have been outstanding, because they simply want to make you happy throughout your entire experience! Thank you for all you've done and I look forward to seeing you again!!
Friendly reliable worked with me on trade-in value with my other car, would recommend for anyone looking to purchase a Kia
We were helped by Karol S. And she was personable , extremely knowledgeable and supportive during my husband and my decision making. It is because of Karol that I would go back when my daughter is ready to purchase her second car. Overall excellent customer service. I look forward to working with Karol for all my car buying needs. Thank you
Good selection of vehicles, staff great to work with and l love my new Telluride.
Heartfelt thanks to Patricia Benedetto, Pete Michael, and Joe. These individuals are the cornerstone of the entire KIA team. They engage closely with customers and are committed and accountable. They consistently work tirelessly and give their best effort. They operate like skilled surgeons, making precise and effective decisions. The whole team relies on these key players who deliver results no matter the weather—whether it's a rainy day or a sunny one. Thanks
Heartfelt thanks to Patricia Benedetto, Pete Michael, and Joe. These individuals are the cornerstone of the entire KIA team. They engage closely with customers and are committed and accountable. They consistently work tirelessly and give their best effort. They operate like skilled surgeons, making precise and effective decisions. The whole team relies on these key players who deliver results no matter the weather—whether it's a rainy day or a sunny one.
It’s all about Professionalism and efficiency. Keep going the good work. Thanks very much !
Smooth transition with lease of 2025 car. Salesmen was very professional. This was my third purchase from Generation Kia in five years.
I had a very good experience at this dealership. I was undecided but kept coming back because the salesperson was so nice - Ricky!
this dealer shop definitely worked great with me and my family and for me to be able to get my first car with kia was so nice and i loved the people i worked durning this process !
Too much confusion. Not enough knowledge, too much pressure. Actual salesman victor was very nice.and helpful.
The staff were very hospitable and helpful every step of the way. Best dealership and team on Long Island!
Victor went above and beyond. Even though they were under construction, they still were able to show professionalism, even though it was out of their hands. Great price, great staff including Steven, walking me through each add on, but not pushy like other dealerships I went to
Anna was great!!! Everyone one there was friendly. Out finance manager was great. We are happy with our sorento and happy with generation Kia. Thanks so much!
The dealership and those who cared for us were excellent in every way!! We would do business there again!!
My Kelley Blue Book trade in value led me to Generation Kia, they reached out to me. However they offered me less than half of what KBB suggested. Negotiating with them was a nightmare. My salesperson was either super nice or a great actor. He seemed genuine and normal but both managers I dealt with were unyielding, insulting and unreasonable. The song & dance of the salesperson leaving to talk to the manager to see what he could do was exhausting. I had to leave the dealership because my frustration level was through the roof. I went back a second ...
From the moment we arrived, we scoped out a car or two and were greeted with a friendly smile and handshake from Victor. He was very willing to show us around, listened to what we were looking for in a vehicle, drove us to another lot to test drive the vehicle we chose and the rest is history. We left same day with a beautiful vehicle and hope to work with him again. Thanks to Victor and Addie for their help late on a Sunday. Appreciate your time!
CJ really worked with me to get me in the car I wanted for the price I was comfortable with.
Bought my wife a Kia Sorento salesman was great. Just think they should have had more finance people working long wait
Great experience with salesman and the entire crew, very nice place to get a car!
The Salesperson had an attitude for minor questions and it felt like she didn’t want to be there
The salesperson was very nice and helpful but the overall customer service experience was very disappointing. It took an incredible amount of time from beginning to end over 6 hrs. Then when I thought it was ready there was no gas and had to go and get it with salespersons and bring her back. Had to return the next day to return my trade in but also had to request that car be cleaned and all the stickers be removed and the license plate needed to be framed. This took another 2 hrs of my time. Never experience this before and would ...
very nice sale department. many cars in the lot. nice test driving exprience with saleperson Hamza.
Courtesy, efficiency, taking care of the costumer necessity and working with care to resolve any obstacles.
